At JavaCodeGenie.com, we strive to provide the best services to our users. This Refund Policy outlines the terms and conditions regarding refunds for purchases made on our platform.
Eligibility for Refunds
Refunds may be issued under the following circumstances:
- Double Payment: If a payment is processed twice for the same purchase, a full refund will be provided for the duplicate transaction.
- Technical Errors: If a technical issue on our platform causes incorrect charges.
- Service Issues: If the purchased service is not delivered as described, and the issue cannot be resolved.
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after a successful transaction.
- Failure to use the purchased services or credits.
- Violation of our Terms of Service.
Refund Process
To request a refund, please follow these steps:
- Contact our support team at [email protected].
- Provide your account details, purchase receipt, and a detailed explanation of your refund request.
- Our team will review your request and respond within 5-7 business days.
Refund Method
Approved refunds will be credited to the original payment method used for the transaction. The processing time may vary depending on your financial institution.
Policy Updates
We may update this Refund Policy from time to time. Changes will be posted on this page and notified via email if significant. Please review it periodically.
Contact Us
If you have any questions or concerns about this Refund Policy, reach out to us at:
Email: [email protected]
Phone: +1 234-567-8901
Address: 123 Java Lane, Codetown, USA